Systems Support

Optimize your IT investments

Managing your ICT infrastructure can be both expensive and time consuming. Ayobas is there to ease the load by providing a comprehensive maintenance and monitoring services that leaves the the worrying to us and allows you concentrate on your core business. We pro-actively monitor your infrastructure around the clock ensuring that your are the first person to know when an issue arises, not the last. Our engineers are available 24/7 for both remote and on-site fault resolution and technical support. We provide preventative maintenance, software patching, security and anti-virus updating services to ensure that potential problems are resolved before they are encountered. We also provide monthly non-technical executive summaries detailing the current state of your infrastructure, any issues encountered during the previous month as well as monthly usage reports to effectively anticipate future capacity requirements.

Types of services we provide:

• Staffing
• User Application Support
• Help Desk Support
• Systems and networks maintenance and support Hardware repair/replacement services Upgrades
• 24/7 Systems Monitoring
• 24/7 Incident Management & reporting
• Software Hardware licencing management
• Purchasing/Leasing/rental management
• Backing up and restore data plans and methods
• POS set up
• Inventory Management
• EC set up and processing